Shipping and delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in USA by USPS and International by ePacket or EMS.
The Products are shipped as per availability can be shipped from any of our warehouses globally.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-12 Business days |
| Canada, Europe |
8-12 Business days |
| Australia, New Zealand |
8-12 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 3-5 day processing time.
Read detailed Shipping policy here > https://thearmourcase.com/shipping-delivery/
Refunds & returns policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns & Refunds
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will replace your item for free or provide a full refund only if,
- We have sent you an incorrect item. (ex. you ordered a iPhone 14 case and we sent you iPhone 8 Case) in which case you must notify us at support@thearmourcase.com immediately (within 48 hours of receiving the order) with pictures and video of wrong item along with packaging and proof of purchase
- You have received a broken or damaged item, in which case you must notify us at support@thearmourcase.com immediately (within 48 hours of receiving the order) with pictures and video of damaged or broken item along with packaging and proof of purchase.
You (Buyer) will have to pay the return shipment and an admin fee of 25% of total order value to send the product back to us if,
- You do not want the product you have received or you have changed you mind, in which case you must notify us at support@thearmourcase.com immediately (within 48 hours of receiving the order) and item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- you have ordered wrong product and want to return it , in which case you must notify us at support@thearmourcase.com immediately (within 48 hours of receiving the order) and item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We
DO NOT provide return or refund if,
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address, Not at home to receive delivery, reject delivery, provide insufficient delivery address, or return shipment without authorization)
- The Item is damaged by you.
- You refuse to accept the item.
- You return the item without getting written authorisation from us.
read the detailed return and refund policy here >> https://thearmourcase.com/returns-policy/
Customer reviews